Beyond Platform expertise
We work within and around the full breadth of Salesforce’s core product suite. Sales Cloud, Service Cloud, and Experience Cloud are the environments our teams live in daily — not platforms we consult on abstractly, but systems we design, build, extend, and govern at depth.
While Salesforce is a powerful tool, it is only one piece of your broader business architecture. Treating it as a silo is where inefficiencies are born — processes that work inside Salesforce but break down the moment they touch your wider back office.
We take a different approach. Before we configure a single field or build a single flow, we look at the full picture — your end-to-end processes, your integrations, your data landscape, and the systems your teams depend on every day. We make sure that what we build in Salesforce works seamlessly within your entire back office architecture, not just within the platform itself.
The result is an operation where processes are efficient and effective across the board — from first customer contact to back office fulfilment — with no gaps, no workarounds, and no silos.
This is what we mean by Beyond Platform Expertise. And it is exactly what you can expect from us.
Salesforce Architecture.
Org design, data modelling, multi-cloud integration patterns, sharing model, and scalability planning from the ground up.
Declarative development
Flow, Process Builder, approval processes, validation rules, and dynamic forms — maximising platform capability before writing a line of code. AgentForce (AI) for Sales & Service
Apex development .
Trigger frameworks, batch jobs, queueable/schedulable Apex, and test coverage built to production standards.
LWC & Aura components
Custom UI components for Sales, Service, and Experience Cloud using Lightning Web Components and Aura — including JavaScript for complex client-side logic.
Integrations.
(Custom) REST API Development to integrate with ERP, Support, Fulfillment, Order (processing), Stock management, Customer data platform (CDP) , Credit or other types of systems. Now with the rise of AI Agents MCP provides native event driven AI orchestrated integrations
Marketing automation.
Integrate with systems like Marketing Cloud, Selligent, Marketo, Dot.Digital etc. and allign processes and data updates to optimize lead and sales funnels and attribution insights.
Consultancy.
Industry best practices, Process mapping, business context, hands-on knowledge across marketing, sales, service, operations and compliancy — understanding not just what Salesforce can do, but what it should do for your specific business context. Design and develop solutions right sized for your business.
Sharing, security & compliance
Privacy by design, GDPR, HIPAA Org wide sharing, Sharing rules, Role hierarchy, Profiles, permission groups, custom permissions, data classifications , governance Field level access.
